DH is incredibly handy and he does so much around here that it's a rare event when we have service people out - but we had a local fiberglass company out to resurface some water troughs earlier this week - the fella that owns this company has day worked for us in the past. He's also a ranch owner and probably one of a handful of people DH respects the most.
then the next day we celebrated the arrival of Autumn with a new heating & cooling unit.
We've been fighting our old unit all summer and have been dealing with a local company. They've been out no less than 8 times and we finally decided that a new unit was in order. Problem was, they didn't carry and could not get the brand requested by the owner so a different company was brought into the picture. Seeing these work trucks in our drive was a happy sight:
We know from experience that working on worn out, old ranch houses is a challenge
Not only does this crew receive high marks for quality work and kind, polite servicemen, they also get an extra gold star for this
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One of the servicemen was weed-eating around the old unit and he kept going! I told him he didn't need to be doing that - it was on my list for the weekend - but he said he was just supervising the rest of the crew and he liked to stay busy and do a little extra for their clients. Who does that these days!? And how very sweet!
He ran the weed eater around the entire front part of the yard and would have kept going, but his battery died. LOL. I told him he was hired and around here, going the extra mile deserves a fresh-baked reward
Needless, to say, they get an A++ for customer service!
2 comments:
Oh, how wonderful! Interesting that he felt he could "supervise the crew" while weed-eating around the yard...
Sounds like the weed eater was setting a good example for the rest of the crew! And that he perhaps had heard that if things went well he might be able to become a cookie eater - that would motivate me.
Ceci
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