I took my sewing machine in to the local quilt shop July 11th for a cleaning. My tension was also off and no matter where I set it, it wouldn't change the stitches. I like to support local businesses and they had been advertising their machine technicians so I dropped it off. They called and said they needed my embroidery foot and a hoop. So I took that in. Then they said they needed the manual. Then, 2 weeks later, they called and said it was fixed. We live 25 miles from town so there's no running back and forth, but DH needed to take his ranch rig to the mechanic and he had a board meeting on Tuesday so we combined everything and I was glad to have my machine back.
We roped again on Wednesday morning and once we finished and I lined out dinner, I was excited to sew a little. Ummm...it's not fixed. Still have the same exact problem and I'm out $130.00. Plus, the little storage compartment that sits at the front of the machine wouldn't click back into place - yet nothing was said when I picked it up.

I was a little fed up after over 2 weeks. I KNOW there is a reliable place for servicing sewing machines about 2 hours away because I've taken it there before and although I could have taken it back to the original shop and given them another crack at it, I just didn't see a different outcome. We also had a wedding to attend just up the road apiece from the shop on Saturday so I dropped it off there. The next week we had a family reunion of sorts to celebrate my FIL's 85th birthday and it's in the same vicinity so that made it fairly convenient, but I didn't want to miss out on one minute of family time so I picked it up the next weekend when we were up there again, fixing up a railing for a ramp at my in-laws'.
This is such a great shop. I've blogged about it before, but they have since moved to a new location and expanded by adding a retreat center called Stitch-N-Pines. Here's a link to a walking tour
Stitch-N-Pines
And not only is A Quilting Stituation a great shop, I think the owners, Eugene and Jackie, are the icing on the cake - the nicest, kindest, most genuine folks you'd ever meet. They are in the process of adding another building, but they are working around the addition and Eugene is hiding behind Jackie because he said he was wearing his painting clothes - they are doing the majority of the work themselves:
They are working on fun displays
I don't think DH has ever been in a quilt shop before. He loves the quilts I make, but I'm not sure he understands the addiction. We all visited for about an hour and he was pretty impressed with Jackie and Eugene and what they were building
And I for one, have learned my lesson - it's worth a 2 hour trip one way and it only cost $52.00 (not counting the $130.00 I had to shell out at the first shop). The tension is spot on and the little storage compartment fits as it should. He said everything wasn't put back together properly so things weren't aligned. After 33 days, I am happy to be back in business - thank you Eugene!